Spiky Digital

    General description

    At SPIKY, we create smart email marketing automations based on customer behavior in your Shopify store.
    Automations work for you 24/7 – bringing back customers who have lost interest, cultivating loyalty, and bringing in more repeat sales, without you having to manually invest in each campaign.


    Benefits for business

    • Works for you automatically – saves time and resources.
    • Motivates action at the right time – the customer receives an accurate message exactly when he is ready to buy.
    • Customer Retention – Building a long-term relationship with your audience.
    • Increasing sales – significantly increases conversion rate and LTV.

    Examples of automations we implement

    • Abandoned cart – bringing back customers who stopped before purchasing.
    • Welcome message – a series of emails to new customers.
    • Birthdays / special dates – personal email with a benefit.
    • VIP customers – exclusive promotions for a limited audience.
    • Dormant customers – a “come back to buy” campaign with a customized coupon.

    Technologies and tools we integrate

    • Klaviyo , Flashy , Omnisend – for Shopify stores.
    • Integration with Loyalty Programs and customer clubs.
    • Connection to SMS and push notifications to create multi-channel customer journeys.

    Our work process

    1. Characterizing the customer journey – identifying the important touchpoints.
    2. Building customized Flows – smart scripts based on customer behavior.
    3. Design and content – ​​emails with brand and marketing language.
    4. Testing and optimization – analysis of opening, click and conversion data.

    Who is the service suitable for?

    • Online stores that want to return customers to the cart.
    • Brands with an existing community that want to maintain loyalty.
    • Growing businesses that want to automate marketing processes instead of working manually.

    Related services

    Additional services

    Our customers