General description

At SPIKY, we create and implement smart automations with Shopify Flow – Shopify Plus' built-in automation system.
With Flow, you can streamline daily processes, save time, and activate smart triggers based on customer behavior, orders, and inventory – all without code.

Benefits for business

• Saving operating time – repetitive actions are performed automatically.
• Accuracy and control – fewer manual errors, more orderly processes.
• Complete flexibility – adapting automation to the specific needs of the business.
• Upgraded customer experience – real-time actions improve service and engagement.

Examples of automations we implement

• Automatic customer tagging – B2B customers are marked with “wholesale”, VIP customers receive a “gold” tag.
• Smart inventory management – ​​automatic alerts when inventory drops below a certain threshold.
• Reminders and benefits – sending an email/coupon to customers on their birthday or after their first purchase.
• Business order management – ​​marking orders by budget/customer type.
• Enabling tags for shipments – automatically enabling integrations with suppliers.

Technologies and tools we integrate

• Shopify Flow – Smart custom logic.
• Connection to Klaviyo / Flashy – for advanced mailing automation.
• Integration with ERP, CRM, Loyalty Apps – for end-to-end process management.

Our work process

1. Characterizing business needs – which processes should be automated.
2. Building customized flows – planning triggers, conditions, and actions.
3. Shopify store implementation – testing and coordination with the team.
4. Continuous measurement and improvement – ​​adjustments based on data and performance.

Who is the service suitable for?

• Shopify Plus stores that want to streamline operations and sales.
• Brands with a large volume of activity – who want to reduce manual work.
• B2B stores – which require complex labeling, budgets, and permissions.
• Growing businesses – who are interested in creating order and saving resources.